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Terms and Conditions
1. POSITIONING OF THE BAG
We give our staff up to 40mins to empty your dumpabag and we empty them by hand. By doing this makes it possible for you to position your bag anywhere on your property. Back garden, front garden, living room or even the loft we will still empty your bag so please position your back to make it easier for you. We also provide sheets to walk on if it means we have to go through your property. Let us do the hard work for you.
2. FILLING THE BAG
Your dumpabag must not be loaded above the top. If it is overloaded then an extra charge will be given.
When filling your bag we ask you to take into account the 40mins our staff have to empty your bag. Filing the bag with rubble and soil makes the emptying of the bag a lot harder so to make sure we stay within the 40mins please keep soil and rubble to no more than 3/4 of a bag.
The bag is not to be used to dispose of the following HAZARDOUS and SPECIALIST WASTE:
If any of these are found in the bag they will be left in the bag.
To remove Plasterboard we have to charge extra. Its a special waste and due to the EA LEGISLATION it can not mix with other waste. If putting plasterboard in the bag please contact us before hand and we will explain the extra cost.
3. ARRANGE FOR AN EMPTY
When you need your bag emptied contact us on 02920512582 Mon – Sat 8am – 8pm our via our website.
We aim to empty your bag within 3 working days with a time that’s convenient for you.
4. EMPTYING YOUR BAG
The price to empty your bag can change from time to time but this will only change if tipping costs rise. The price your are charged will be the price on the website on that day of booking your empty.
Two of our staff will come out to you at your chosen time and empty your bag within 40mins. Its that simple. Care is taken not to damage your bag when emptying. All waste is taken back to our fully licensed waste transfer station where we recycle up to 90% of waste.
5. KEEPING YOUR BAG
Once we have emptied your bag it is handed straight back to you to use again. The bag is yours to keep. Put it away and bring it back out when you have more rubbish to dispose of.
6. AREAS COVERED
At the moment we only cover Cardiff and the Vale but are expanding all the time.